Brain and Spinal Injury Centre Data Charter

At the Brain and Spinal Injury Centre we’re passionate about doing the right thing, from treating clients to looking after your personal data, we’re doing committed to doing the best we possibly can.


For this reason, we want to outline our approach to the data we collect from users, including the standards you can expect from us when we hold or process your data, your rights in respect of your data and what you can do if you think our standards are not being met:


Security: The internet isn’t always an inherently safe place, but we will always work to ensure that all reasonable technical and organisational measures are in place to protect your personal data against accidental or unlawful loss, alteration, unauthorized use, disclosure or access.


Third Parties: We will never sell your data to third parties and we’ll make sure that any third parties who may process your information on our behalf apply rigorous standards to safeguard your information


Data Retention: We will make sure that we only keep your information as long as necessary, in line with consent you may give us and our legal and regulatory obligations.


Data Accuracy: We’ll do our best to ensure that your personal information is accurate and kept-up-to-date


Legal Compliance: We will do our utmost to comply with the laws that apply to us with respect to data and we wil only collect information lawfully and in accordance with your relationship with us


Data Transfers: Where we transfer data, we’ll make sure appropriate security measures are taken.


Your Data Rights: You can request details of the personal information we hold about you, as well as request that your data be deleted or amended.


In some instances, we may be compelled by law to disclose your personal data to a third party, like ICO or other government agency.


If you have any other questions about your data please get in touch a member of our team at: [email protected]